Oh no! I’m so sorry to hear this—and I’m not sure what might’ve happened. I make a point to stay on top of comms when people reach out…if you don’t mind trying once more, please email me at me@carterweeksmaddox.com, and I’ll get this sorted out for you as soon as I’m able. Best, —CWM
Honestly this just reminded me that in the last volume/essay "Orders over $100 between now and 31 December will receive one free 7.5mL pen spray of your choice." but I do not receive any 7.5ml pen, though my order was made on 12/31 and was $100+ before taxes/etc....and for whatever reason, I found it impossible to get in touch with CS eventhough I tried about 4 different methods of contact. Still kind of annoyed because I might've made a smaller order if I hadn't been tempted by a freebie....
Oh no! I’m so sorry to hear this—and I’m not sure what might’ve happened. I make a point to stay on top of comms when people reach out…if you don’t mind trying once more, please email me at me@carterweeksmaddox.com, and I’ll get this sorted out for you as soon as I’m able. Best, —CWM
Thanks, I will email you.
Honestly this just reminded me that in the last volume/essay "Orders over $100 between now and 31 December will receive one free 7.5mL pen spray of your choice." but I do not receive any 7.5ml pen, though my order was made on 12/31 and was $100+ before taxes/etc....and for whatever reason, I found it impossible to get in touch with CS eventhough I tried about 4 different methods of contact. Still kind of annoyed because I might've made a smaller order if I hadn't been tempted by a freebie....